PRIVACY POLICY

Aadesh Cabs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information of users and drivers using the Aadesh Cabs applications ("User App" and "Driver App").

1. Information We Collect

Location Data

Driver App: The Driver App collects precise location data (GPS) in real-time to enable:

  • Matching drivers with nearby ride requests.
  • Navigating to pick-up and drop-off locations.
  • Calculating fares accurately based on distance and time.

User App: The User App collects precise location data to:

  • Find nearby drivers and display accurate ETAs.
  • Ensure seamless ride tracking.

Personal Information

We may collect personal information such as names, contact details (phone numbers and email addresses), and payment details provided by users and drivers during registration and app usage.

Device Information

We may collect information about your device, such as the device model, operating system version, and unique identifiers, for app functionality and security.

Ride History and Usage Data

We collect ride history details, including pick-up/drop-off locations, trip durations, and payment details, to enhance the service experience.

2. How We Use Information

We use the information collected to:

  • Facilitate and improve the services offered by Aadesh Cabs.
  • Provide real-time navigation and ride-tracking for users and drivers.
  • Ensure safety, detect fraud, and manage risks.
  • Communicate with users and drivers about updates, promotions, and customer support.
  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information.

4. Location Data Usage Disclosure

Why We Access Location Data

Location data is critical for core app functionality, including ride matching, navigation, and fare calculation.

The location is accessed in the background for the Driver App to ensure seamless ride allocation and trip management, even when the app is not actively in use.

How We Protect Location Data

Location data is encrypted and securely transmitted. We only retain location data as long as necessary for operational purposes.

5. Data Retention and Deletion

We retain your personal information and location data only as long as it is necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Users and drivers may request data deletion by contacting us at bookings@aadeshcabs.in.

6. Security Measures

We implement industry-standard security practices to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access and review your personal data.
  • Request corrections to inaccuracies in your data.
  • Request data deletion, subject to legal obligations.

To exercise your rights, please contact us at bookings@aadeshcabs.in.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected here, and significant updates may be communicated via the app or email. Please review the policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: bookings@aadeshcabs.in

Phone: +919099097373

By using Aadesh Cabs apps, you agree to the terms of this Privacy Policy.